Health-focused conversational agents in person-centered care: a review of apps npj Digital Medicine
Medical Chatbot A Guide for Developing Chatbots in Healthcare Furthermore, chatbots contribute to enhancing patient experience in the healthcare industry by providing round-the-clock support for health systems. Unlike traditional customer service hotlines that operate within limited hours, chatbots are available 24/7. This accessibility ensures that patients in the healthcare industry can seek assistance whenever they …