Frequently Asked Questions
Regnotek Turkey company is ready to provide a variety of services to all tourists and travelers by establishing extensive communications in Iran and Turkey.
Depending on the selection of the sending type at the time of registration, the duration of sending your SIM card will be determined. Different ways of sending wire
Arsim tourism card can be sent by normal, fast and mail.
It is suggested that if the prepared SIM card does not reach you at the appointed time for any reason, immediately through the department
Follow up with site support.
No - there is no need for the SIM card owner to be present at the time of delivery, and the package can be delivered only by presenting the identity documents of the buyer
will be given.
The duration of this action depends on the time of your trip. Residents of Tehran and Mashhad can get access to their SIM card through in-person collection or courier. The period of in-person collection is during office hours of the same day. Sending through courier also requires 3 to 4 hours of time and costs. The amount is 70 thousand tomans. To receive via courier, you must purchase at least 4 days before your trip.
No - Tourist SIM cards are valid for 1 to 28 days (this validity period depends on the type of package purchased).
After validating your passport by the agents of the host country (at the airport or land border) for 2 to 5 minutes, your SIM card will be activated automatically.
No - Tourist SIM cards are disposable and serve only within the defined period (at the end of the trip, the SIM card is canceled).
The whole country of Türkiye is covered by Regnu tourism sim card.
If the SIM card of Iran is in the phone, SMS will be received for free, but incoming calls will be charged for roaming.
No - Regeno SIM cards are only for credit and for the consumption of dear tourists.
No - Tourist SIM cards do not have the ability to recharge, so it is recommended to predict your consumption well when choosing your package.
By filling a ticket in the support section, you can follow up on the issue.
There are many ways to earn points, which you can learn by reading the scoring guide section. For example, you can earn points in the customer club by recommending Arsim to your friends and using your unique identification code, participating in surveys, participating in advertising campaigns, etc.
The points related to the purchase of recharges and the purchase of internet packages and other actions such as membership in the club, registration of a new SIM card, etc. are automatically added to the points of the user panel.
For each category, a quota of points has been considered, and by obtaining that quota, you can enter that special category and use the special services of each category. You can refer to the scoring guide section to learn about the special services of each category and read the special services of each category.
If your registration is complete, at the final stage you will be faced with the option of waiting for allocation, which will show you the process of tracking the order in the Regno organization.
You can buy Arsim Tourism SIM card through Regnotec website portal or by visiting Regno sales offices and agencies all over Iran.
No - there is no age limit.
Passport image in the form of a file and detailed information about the trip and the time of arrival in Turkey
In the registration process, there is no charge other than the cost of the SIM card. But the cost of sending the wire is the responsibility of the respected buyer, which will be determined after choosing the type of shipment.
You can find out about Arsim's tariffs by visiting the Regnotec website and the products page.
It is possible to pay the bill online and through the banking service portals of the Shatab network.
No - considering that Arsim tourism SIM card is a credit package, it is not possible to track the SIM card.
According to the type of package, Arsim SIM card receives antennas from the main Turkish operators such as Turkcell, Turk Telecom and NetGsm.
You can contact support by referring to the website of the department, referring to the "online response system" and the frequently asked questions section
Get more information about Arsim and its services in the Regnotech website and read the uploaded content.
You can fill out the representative form by referring to the Regnotec website and the cooperation page.
Your request will be reviewed and answered by Regnotech's technical team after sending it.
You can go to the support page of the Regnotech site and register a ticket, or talk to the online support or by calling
Call or WhatsApp with the numbers listed on the Regnotech website to solve your problem.
No restrictions on the use of communication applications, the possibility of recharging Rials, Persian language support, the possibility of activity from the moment of entering
Turkish soil, affordable price and very suitable antennas throughout the country of Turkey, including the unique features of the wire
Arsim tourism card.
If the call package is active in Arsim tourism SIM cards, only for internal calls to mobile numbers and
There are fixed lines in Turkey.
Accordion Sample DescriptionYou can use the code *7777*charging code# to recharge your SIM card.
Yes - all data, conversation, SMS facilities are charged through command codes.
If you have call packages, the contact number of the SIM card you have will be announced to you.
After confirming the order and announcing the time of your arrival in Turkey, your tourist SIM card will be activated automatically
be made Just put your SIM card in your phone when you enter Turkey.
You can make this request by sending a message to the support and receive the requested information after a short time
do it
It is possible for Arsim SIM card holders to purchase by visiting the Regnotec website and entering the user panel
Recharge a new package or purchase.
The maximum number of characters in each short message is 160 in English and 70 in Persian.
Yes - it is possible to extend the Arsim tourism SIM card for a maximum of 3 days after the initial 7 days
Yes - Arsim tourism SIM card is a SIM card belonging to the country of Turkey, which is valid for all nationalities during their stay in Turkey
Turkey can be used.
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